[vc_row][vc_column][vc_tta_accordion spacing=”2″ gap=”2″ active_section=”1″ title=”Vendor Account Tutorial”][vc_tta_section title=”Types of Vendor Memberships” tab_id=”1590296854365-5b27e863-6d57″][vc_column_text]There are three major membership categories that each vendor can register with

Ultimate Membership: This is a paid membership which allows vendors unlimited access to our products and services. Features include

  1. Access to list in all categories for auto & motorcycle parts, accessories and mechanical services
  2. Bookable mechanic services
  3. Access to product & services promo tools
  4. Access to GAS Business Management Tools
  5. Complete control over store management tools
  6. Ability to create store staffs and managers to handle your stores. Assign roles to them while you monitor their activities anywhere
  7. Access to an app that allows vendors to manage their stores and staff anywhere in the world
  8. Unlimited support services and more
  9. And more

 

Auto Parts, Accessories & Mechanical Services: List all your auto parts, accessories and mechanical services from your store. Features include

  1. Free membership
  2. Unlimited product & service listing
  3. Vendor support

 

Motorcycle Parts, Accessories & Mechanical Services: List all your motorcycle parts, accessories and mechanical services from your store. Features include

  1. Free membership
  2. Unlimited product & service listing
  3. Vendor support

[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-bookmark” add_icon=”true” title=”Membership Selection & Registration” tab_id=”1588542818489-9ecc13dd-4460″][vc_column_text css_animation=”zoomIn”]Navigate to membership registration page

Computer View

Mobile View

 

 

 

Selected the required membership

 

Complete the registration form. Note that the system requires verification of email before you can proceed. Check your email for verification code and input to complete registration and confirm the information provided and complete the registration.

For paid membership you will be required to complete payment at checkout.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Account Setup- User Profile Configuration” tab_id=”1590140257781-2088eeb1-77ea”][vc_column_text]Every vendor is required to setup account owner and store details. You can accept to setup right after registration or setup later.

 

Instant Setup: The system will take you straight to the store owner setup page where you provide the needed details which includes your address, Identification card & tell us about you. Provide the needed information as follows:

 

Personal: Add your image (avatar) and tell us about you

To add image click on the image box, in the upload tab click on select files to select the image from the file location or drop it in the image box. If you already have an image you can select the media library tab and select the image you prefer.

profile imagineMembership: Shows details of your current membership. You can change your membership type here

Verification: Verify your account by uploading an ID, your address and check the verification box to prompt management to verify your account. For post code you should use the first three letters and numbers (Example GHA-300 of a GHA-300-6783 postcode)

 

Additional Information: This is where any additional information collected at the point of registration is located. You can edit it where necessary.

 

In the situation where you did not setup your account right after registration, visit your account home page, locate the profile image icon on the upper left side of the page and click on the icon and complete the setup following the steps above

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Account Setup – Vandor Store Configuration” tab_id=”1590141965243-8027a7de-d45d”][vc_column_text css_animation=”bounceInDown”]Store Setup: To setup your store, please click on settings in your menu panel on the left side of your account page. A progress bar will indicate your level of completion. You are to reach 100% to ensure your store is ready to be verified. This is the last stage of the setup process

Store: Add a logo to your store and describe what your store deals in. (Eg. Dealers in Toyota, Honda, BMW vehicle parts and accessories, etc. We are located at kokompe accra). You can leave the rest of the requirements on this page as default

Location: Set your store location by providing address details and input your store area name in the find location to get a map of your area. ( Enter kokompe/abossey okai, etc and select from the drop down the area your store is located). For post code you should use the first three letters and numbers (Example GHA-300 of a GHA-300-6783 postcode)

Payment: Tell us how you want to get paid for your products & services. Select between bank transfer (provide the details required by the form) and cash (includes check payments, mobile money and cash pickup)

Store Hours: You can enable or disable purchase of products from your store during your off time. Setup your store working hours and days to alert customers of your opening and closing times

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion active_section=”1″ title=”Vendor Account Features”][vc_tta_section i_icon_fontawesome=”fas fa-bookmark” add_icon=”true” title=”Understanding Your Account” tab_id=”1590024114271-02fab121-89cf”][vc_column_text css_animation=”zoomIn”]Your account has the best business management tools that will ensure proper management of your transactions and products. The features include:

 

Home: This page gives you a complete view of your store performance at a glance. See your gross sales for the month, fees, total orders and the items sold. See a complete analysis of your store and a graphical representation of your performance. See all notifications and customer inquiries

Media: Manage/Organize your media uploads

Products: Add new and manage all your products and services

Orders: View and manage your orders in a simple way

Customers: View customers who place orders in your shop

Refund: Request customer refund for a transaction from admin in cases like product returns etc

Settings: Setup your store and get it ready to sell to more customers

Payments: Manage all payments due your store and get automated withdrawal and get paid without any stress

 

Followers: View customers following our store. These customers can will be notified of all your new listings

Support: Read and respond to all supports required of you by your customers. Give them the best of support to ensure that they remain faithful to you at all times

Report: Get a detailed breakdown of all your sales with graphical representation

Ledger Book: Get a clear view of your total earnings, withdrawals and refunds

Logout: When you are done for the day or when away from your computer, please logout for safety reasons[/vc_column_text][/vc_tta_section][vc_tta_section title=”How to Increase Sales” tab_id=”1590147770344-287ed457-a1d8″][vc_column_text]In order to increase sales for your store, you can follow the GAS recommended tips below

  1. Verify your membership account and increase customer confidence in your products & services
  2. Be competitive and give the best prices or deals available
  3. Provide adequate and honest details of your products & services
  4. Setup your store policy
  5. Give warranties, accept exchange and returns and treat customers special
  6. All used products should be presentable
  7. For mechanic service providers, ensure you are prompt with your time, offer professional service and after sales support
  8. Manage your orders on time

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_tta_accordion active_section=”1″ title=”Start Selling”][vc_tta_section i_icon_fontawesome=”fas fa-bookmark” add_icon=”true” title=”Adding a Product (Simple Product)” tab_id=”1590024114976-a77584f2-14f5″][vc_column_text css_animation=”zoomIn”]Genuine Auto Solutions has 4 major product listing types that ensures total coverage for all products. These are simple, variable, grouped and bookable (available only with ultimate membership) product types.

Simple Product Type: simple products can be catalog (eg. Image orientated product), virtual (eg. non-shipping products especially mechanic services) or downloadable (products that can be downloaded on line like softcopy of manuals, software etc). To list a simple product please follow the steps below:

From your account home page, navigate the menu to add a new product

Product Listing Type: Ensure that simple product is selected. For service listing please check the virtual box or downloadable if you are selling soft copy products otherwise do not check any of the boxes. Do not choose virtual and downloadable at the same time

Data Input: Input your product or service title, price of the product/service, sales price if any and describe the product and add product images

To add product image, click on the image box. Either add from the upload files by selecting on the upload file tab and clicking on select files to get to image folder or select from your media library.

Category Selection: Chose the category and subcategories you wish to list in. Do same for the product brand; if you do not see your product brand in there please contact admin to assist

Inventory: Manage your inventory properly. Tell us the product SKU(part #), check the stock manager box if you wish to add the quantity available, manage your stock status (in stock/out of stock/on backorder) and check the sold individually box if you wish to regulate how many products each customer can buy

Product Attribute: Add or select existing attribute that works with your product. (Eg. Product condition/warranty duration/return/exchange/refund). Make sure the visible on product page is ticked. Note that these attributes will appear in the product description column as well as used by customers to filter products

Link: Connect your products (via up-sell or cross-sell) to other products you have listed to promote them to customers

SEO: let customers find your products when they type your product kind in Google. Use words that appear in your listing title and describe the product well

Click Submit to list your product live[/vc_column_text][/vc_tta_section][vc_tta_section title=”Adding a Product (Variable Product)” tab_id=”1590153005202-882a93ae-1ec9″][vc_column_text]Variable Product Type: This listing type best fits products with different variations (eg. Same engine oil brand name with different viscosities; total/goil/shell with 0w-20/5w-20/5w-30 etc.). To list variable products please follow these steps

 

Product Listing Type: Ensure that variable product is selected.

Data Input: Input your product or service title, describe the product and add product images.

Category Selection: Chose the category and subcategories you wish to list in. Do same for the product brand; if you do not see your product brand in there please contact admin to assist. (refer to simple product listing Image GIF)

Inventory: Manage your inventory properly. Tell us the product SKU(part #), check the stock manager box if you wish to add the quantity available, manage your stock status (in stock/out of stock/on backorder) and check the sold individually box if you wish to regulate how many products each customer can buy.

Product Attribute: Add or select existing attribute that works with your product. (Eg. Product condition/warranty duration/return/exchange/refund). Make sure the visible on product page is ticked. Add your own attribute with a name and ensure that you have ticked the attribute to be used as variation (0w-20/5w-20/5w-30). In this case you can uncheck the visible on product page box to keep it from appearing in your description.

Variation: Give the system a moment to gather your selected attribute(s) and convert it into variations. Leave your default form value as it is or select from the list which one you want to appear as default on the product page. From the variation bulk option, choose enable all variations; this will create variations for the selected attributes and every possible combination of variation there is. To edit each variation, click on the drop-down arrow on the right; add image, price, sales price, sku, stock status and describe that variation. Edit the next variation by clicking on the + sign located on the right of the previous variant u edited. To learn more please click this link to watch the full video. Variation tutorial video

Link: Connect your products (via up-sell or cross-sell) to other products you have listed to promote them to customers

SEO: let customers find your products when they type your product kind in Google. Use words that appear in your listing title and describe the product well

Submit to list product live[/vc_column_text][/vc_tta_section][vc_tta_section title=”Adding Product (Grouped Products)” tab_id=”1590155422149-db76bc6a-c058″][vc_column_text]Product Listing Type: Ensure that group product is selected.

Data Input: Input your product or service title, describe the product and add product images. (refer to simple product listing GIF )

 

Category Selection: Chose the category and subcategories you wish to list in. Do same for the product brand; if you do not see your product brand in there please contact admin to assist. (refer to simple product listing GIF )

 

Inventory: Manage your inventory properly. Tell us the product SKU(part #), check the stock manager box if you wish to add the quantity available, manage your stock status (in stock/out of stock/on backorder). (refer to simple product listing GIF )

 

Product Attribute: Add or select existing attribute that works with your product. (Eg. Product condition/warranty duration/return/exchange/refund). Make sure the visible on product page is ticked. Note that these attributes will appear in the product description column as well as used by customers to filter products. (refer to simple product listing GIF )

 

Grouped Products: Here you have to select the products you want to be in the group. Note that only products you have listed will show up. If you haven’t listed any products yet, do so before you can use this option.

 

Link: Connect your products (via up-sell or cross-sell) to other products you have listed to promote them to customers. (refer to simple product listing GIF )

 

SEO: let customers find your products when they type your product kind in Google. Use words that appear in your listing title and describe the product well. (refer to simple product listing GIF )

 

Submit for live publication

 

Bookable Products

With this option you can list bookable mechanic services; it is easy, fast and simple. Let your customers choose between a range of services you provide and book a date for service delivery. Monitor all your bookings and receive ratings for your services. Steps to list with this category is available with the paid subscription tutorial

 

My Store

To view your store please click on my store tab in your account home page

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Order Management” tab_id=”1590155921730-0a8976b4-47af”][vc_column_text]MANAGING YOUR ORDERS

To manage your orders, please click on orders in your menu panel on the left side of your account page. You view all your orders at a go or filter by pending/processing/driver assigned /Out for delivery/order returned/on hold/completed/refunded/shipped. You can also see panel details of each order based on order number, item purchased, Gross sales, admin fees, date and action to take (view order/see pdf invoice/change status)

Manage Order: Click on the order number you wish to view to see details of the order. You can also do that by clicking on the eye icon below the action column to view order

Changing Order status: You can leave it as it is unless you have been cleared by GAS to do direct delivery to customers. Make sure you save all changes you make

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